Terms and Conditions

By using this site, you agree that you have read, understand and accept the following terms and conditions. You agree that you will not use this site for any purpose that is unlawful or in contravention of these terms and conditions. Penner Trailers reserves the right to change these terms and conditions from time to time without notifying you.

Canadian Site and Pricing

All materials and information contained on this site apply to the Canadian market only. All pricing of services is in Canadian dollars and for sale in Canada only.

Prices, product specifications and other information shown on this site are for information purposes only, are subject to change at any time without obligation and may not be completely up to date or accurate. Pricing excludes any applicable taxes such as provincial sales tax or GST.

General Disclaimer

This site and all the information it contains is provided for information purposes only on an “as is” basis and could include technical, typographical or other errors. In certain areas, the information provided may represent an opinion or judgment. Penner Trailers make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the site, the information, materials, content, availability, and products. Penner Trailers is not responsible for the content of any site linked to this site and is not directly or indirectly implying any approval, endorsement or affiliation with any linked site.

You agree that use of this site is at your own risk. Penner Trailers shall not be responsible or liable for damages or losses of any kind, including direct, indirect, consequential, special, incidental or punitive damages, related to your access, inability to access, computer virus, communication failure, use of this site, or any errors, omissions, defects, or for results based on reliance on the content.

Third Party Information

Some of the material on this site is provided through third party sources. Penner Trailers is not responsible for any information errors provided by these sources on this website. Any information provided by third parties should not be relied on in any way whatsoever.

Changes to the Site

Penner Trailers reserves the right to change this site, including but not limited to product specifications or prices, at any time and from time to time without notice and without incurring any obligations.

All the information on our site is free to browse at your leisure without the need for you to provide us with any personal information. Penner Trailers does collect “aggregate” information, which is non-personally identifiable information. This means that we do not track these items on an individual basis that identifies you, but rather accumulate this information on an aggregate basis that includes all site visitors. Non-personal information includes tracking the site pages visited or the amount of time spent on our site.

Our primary goal in collecting aggregate information is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits, recognize peak usage times and analyze potential site redesign.

When you visit our web site a server housing the pages automatically generates a “session log.” We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The data generally gathered is the Internet Protocol (IP) address from which you came (which contains no personal information), the website that referred you, the pages you visited and the date and time of those visits. This data may be used to compile aggregate and statistical data to help in website design, to identify popular features, to measure site activity, and to perform analytics on your experience to improve our website.

Collection of Personal Information

We do not collect any personal information about you such as your name, address, vehicle, telephone number, email address when you visit our site unless you provide it to us voluntarily. If you opt not to provide us with personal information, you can still access our website; however you may be unable to access some site functions or features. Our primary goal in collecting personal information from you when you visit our website is to fulfill your request(s) for services and products. For instance, when you indicate the wish to have us contact you, personal information such as name, mailing address, email address, type of request and possibly additional information, is collected and is used to fulfill the request. In some of your requests, an email notification may be generated to inform you of receipt of the request. This is the case when you choose email as the method of communication for fulfilling the request.

Use of Personal Information

Personally identifiable information collected on our website is used as set out in our Privacy Policy and may be used to:

• Fulfill a request such as send marketing or promotional materials, including emails, or other information.
• Fulfill and deliver an order for goods or services such as a request for quote or service appointment.
• Respond to your comments or requests for information.
• Meet a request for or to develop new products or services.
• Contact you if necessary in the course of processing or shipping an order or request for products or services.
• Generate site analytics to help improve our site layout, content, product offerings and services.
• Compile user data that is stored in databases and that may be used to provide products and services to you and to provide you with updates and information regarding products and services which we think may be of interest to you such as promotional offers, marketing programs, or other communications.

Links to Other Sites

Penner Trailers Sales provides links to other websites. We encourage you to review the privacy statements of sites to which you are linked before providing your information to such sites so that you can understand how those sites collect, use and share your information. Penner Trailers Sales Ltd. is not responsible for the privacy statements or other content or data handling practices on other websites.